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Where every animal is treated like royalty!

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Book Now

Welcome to Cleo’s Castle Pet Services!

Hello, I’m Soph – the proud founder of Cleo’s Castle Pet Services, inspired by my beloved little fluff queen, Cleo. From a young age, I’ve been drawn to the world of animals, and over the years, that passion has flourished into a dedicated career. With formal qualifications including Level 2 and 3 in Animal Management, as well as Level 3 in Dog Grooming and Salon Management, I bring both expertise and heartfelt care to every grooming session. Your pet’s comfort, safety, and style are always my top priorities. At Cleo’s Castle, located on New Romney High Street, we offer bespoke grooming experiences tailored to each dog’s unique needs. Whether it’s a royal spruce-up or a full pampering session, every visit is designed to make your furry companion feel like canine royalty. Thank you for considering Cleo’s Castle. I look forward to welcoming you and your four-legged friend into our growing kingdom of wagging tails and pampered paws.

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Our Services

We provide high quality services using eco friendly and cruelty free products

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    Full groom

    Includes a bath, blow-dry, full brush out and full body styling. Eyes and ears cleaned (Not plucked) and nails clipped

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    Deshed Full groom

    Includes a bath, blow-dry, full brush out and full body deshed. Eyes and ears cleaned (Not plucked) and nails clipped

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    Refresh groom

    Includes a bath, blow-dry and full brush out for maintenance between full grooms

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    Hand strip

    Includes a bath, blow-dry and hand strip. Eyes and ears cleaned (Not plucked) and nails clipped (For wired and Silky coated dogs only)

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    Princess/Prince puppy pamper

    Includes a bath, blow-dry, full brush out and sanitary tidy (Only puppies younger than six months)

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    King/Queen Deluxe pamper

    Includes a bath, facial, mineral mud mask, Deluxe pawicure, blow-dry, full brush out and full body deshed or styling. Eyes and ears cleaned (Not plucked) and nails clipped. Finished with balm and perfume

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    Comfort pamper

    Includes a bath, blow-dry, full brush out and comfort styling (Only for elderly dogs who struggle with a normal groom)

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    Teeth cleaning

    Gentle ultrasonic teeth cleaning to remove food particles, plaque and bacteria


Our Team

Meet the Queen's and King of the castle!

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Soph

CEO/Dog Groomer

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Cleo

The Boss

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Rhys

Volunteer Saturday receptionist/ The Husband

Testimonials

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Cherry

Paul

Fantastic service and Miss Cherry looks stunning. Will definitely be a repeat customer.

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Klaus

Loren

Soph was amazing with my nervous dog. She was professional, calm, patient and caring. He looked and smelled amazing when I collected him. He would usually be sad and solemn after a groom but he came out his usual bouncy happy self. Booking comes through via email and text with a reminder of your appointment the day before. I highly recommend we booked his next groom before leaving.

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Lola

Dani

Sophie was able to cut my dogs nails when others have struggled. Highly recommend. Thank you!

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Willow

Kenneth

What can I say…Soph was brilliant with Willow. She listened to what we wanted and delivered amazing results. Willow looks and smells beautiful. Thank you so much, we will definitely be back.

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Coco

Dawn

Wonderful friendly service for our coco today, 100% recommend you guys to anyone who’s fur baby is in need of pampering

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Bella

Laice

5 stars for Cleo’s castle! They are so good with my Bella being an anxious dog and she always comes back looking and smelling divine 🤩 thank you!! ❤️

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Dodger

Karen

I recently took my Shih Tzu, Dodger, to Cleo’s Castle Pet Services for a full groom, and I am beyond impressed with their work. Dodger is extremely sensitive and has been to six different grooming shops, where he often upset other dogs with his crying and was difficult for the groomers to handle. Despite this, Cleo’s Castle did a fantastic job grooming him. The staff were professional, friendly and incredibly patient with Dodger. I was amazed that they were willing to have him back for another grooming session. The service was beautiful, and they even provided a lovely gift bag at the end of his first grooming. We are definitely booked for a second grooming. Highly recommend Cleo’s Castle Pet Services!

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Dylan

Penny

Soph was very caring towards our rescue dog, Dylan. Smells great now!

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Buddy

Lisa

Lovely friendly service from Sophie today for my boy Buddy’s groom. He looks beautiful 😍 Highly recommended!

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Fleur

Ian

Our Fleur has just come back from having a groom and she looks amazing. Thank you Sophie.

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Coco

Niall

Soph got me fitted in her very busy schedule. Coco is very timid and she made him feel very comfortable and he looks amazing Thanks again

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Theo

Joann

Soph was brilliant and so accommodating. Theo enjoyed his time with her and looked so handsome and smart. We will definitely be booking in again!

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Lottie

Tracey

I took my nearly 17 year old, nervous Sussex spaniel Lottie to Soph for the first yesterday. Lottie was in desperate need of grooming as my usual groomer is on maternity leave. Soph was really friendly and professional and did an amazing job on Lottie. I was so happy that I’ve already booked Lottie’s next appointment.

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Ted

Erin

Sophie did a great job of grooming Ted. He’s a nervous dog but she was amazing with him and he looks great. Definitely recommend 10/10 and the goodie bag was a great bonus!

Contact Us

Find Us

Cleo's Castle Pet Services
51a High Street
New Romney
TN288AH

Opening Hours

  • Mon(Closed)
  • Tues(Closed)
  • Wed08:00 - 17:30
  • Thur(Closed)
  • Fri(Closed)
  • Sat08:00 - 17:30
  • Sun(Closed)